Privacy Policy

Last updated: July 2026

This Privacy Policy explains how FlooringAcquisition.com ("we," "us," or "our"), which operates the Floor Engine service, collects, uses, discloses, and safeguards your information when you visit our website or submit an inquiry through our forms. By using our website and submitting your information, you agree to the practices described in this policy.

1. Who We Are

FlooringAcquisition.com operates the Floor Engine lead-generation and appointment-booking service for flooring contractors. Our business is operated from the Province of Quebec, Canada. For any privacy-related questions, you can reach us at info@flooringacquisition.com.

2. Information We Collect

We collect information that you voluntarily provide to us when you complete a form on our website. This information includes:

First name
Last name
Company name
Email address
Phone number
Zip code

We may also automatically collect limited technical information such as your IP address, browser type, and interactions with our ads and pages through the third-party services described below.

3. How We Use Your Information

We use the information we collect for the following purposes:

To qualify your inquiry and determine whether our service is a fit for your business;
To schedule and book appointments or discovery calls;
To contact you by email, phone, or SMS regarding your inquiry;
To connect qualified flooring contractors with our service;
To improve our website, advertising, and service offerings.

4. SMS Communications

When you submit your phone number through our web form, you may opt in to receive SMS (text message) communications from us related to your inquiry, including appointment reminders, scheduling, and follow-up regarding the services you requested.

Message frequency may vary. Message and data rates may apply. You can opt out of SMS communications at any time by replying STOP to any message you receive from us. Replying HELP will provide assistance. Opting out of SMS will not affect your ability to use other parts of our service. We do not share your mobile opt-in consent or phone number with third parties for their own marketing purposes.

5. Third-Party Services

We use trusted third-party service providers to operate our website and deliver our service. These providers may process your information on our behalf:

GoHighLevel — customer relationship management (CRM), communications, and appointment scheduling;
Netlify — website hosting and form processing;
Vimeo — video hosting and playback;
Calendly — appointment scheduling;
Meta Ads (Facebook/Instagram) — advertising and campaign measurement;
Google Ads — advertising and campaign measurement.

Each of these providers maintains its own privacy policy governing its handling of data. We encourage you to review their policies for more information.

6. How We Share Your Information

We do not sell your personal information to third parties. We share information only with the service providers listed above for the purpose of operating our service, or when required to do so by law. When you are matched with a participating flooring contractor as part of the service, relevant contact details may be shared with that contractor solely to facilitate your requested appointment.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including to provide our service, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will take reasonable steps to delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you;
Request correction of inaccurate or incomplete information;
Request deletion of your personal information;
Withdraw your consent to receive communications, including SMS;
Object to or restrict certain processing of your information.

To exercise any of these rights, please contact us at info@flooringacquisition.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Cookies & Tracking Technologies

Our website and advertising partners may use cookies, pixels, and similar technologies (including the Meta Pixel) to measure ad performance and understand how visitors interact with our site. You can control cookies through your browser settings.

11. Children's Privacy

Our service is intended for business owners and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

9542-4214 Québec inc. o/a FlooringAcquisition.com
Email: info@flooringacquisition.com
Phone: +1 (307) 556-1655
Website: https://flooringacquisition.com
Province of Quebec, Canada